Govt Resolution providing detailed procedure about grievance redressal,
1.Government Resolution 24th August 2016.
2.Government Resolution 24th May 2018.

For time-bound and effective redressal of grievance please go through the checklist. For grievances related to working of village,taluka & district level offices please select "District Level" and for policy related grievances select "Mantralaya Level". For details please click here.

If your grievance is not resolved within 21 days. As per Section-B, Sr No-6 of Govt Resolution dated August 24, 2016 you can call concerned Nodal Officer. For Contact Details click here.

For any technical issues/queries while filing the grievance on the portal please contact the helpline 022-40293000 / 022-61208900.

For technical issues being faced about mobile app, Click here.

Know the statistics of the grievance filed,disposed and pending on this portal.