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Government Resolution (GR) for "Aaple Sarkar-Grievance Redressal "
Govt Resolution providing detailed procedure about grievance redressal,
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1.Government Resolution 24th August 2016.
2.Government Resolution 24th May 2018. -
Must read before filing grievance
For time-bound and effective redressal of grievance please go through the checklist. For grievances related to working of village,taluka & district level offices please select "District Level" and for policy related grievances select "Mantralaya Level". For details please click here.
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About Pending Grievances
If your grievance is not resolved within 21 days. As per Section-B, Sr No-6 of Govt Resolution dated August 24, 2016 you can call concerned Nodal Officer. For Contact Details click here.
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Technical Support
For any technical issues/queries while filing the grievance on the portal please contact the helpline 1800 120 8040.
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Technical difficulties in Mobile Application
For technical issues being faced about mobile app, Click here.
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Dashboards
Know the statistics of the grievance filed,disposed and pending on this portal.
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Hon’ble Chief Minister of Maharashtra State
Welcome to “Aaple Sarkar-Grievance Redressal Portal”. This portal has been created to provide convenience to citizens by allowing them to lodge a grievance through their mobile phones or computers.....
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About Grievance redressal Portal
One-stop platform for citizens of Maharashtra to seek redressal of their grievances.
The grievances can be filed under appropriate category. Once the grievance has been submitted, a token number will be generated. Citizens can track the status of the grievance with the help of the token number. The grievance will be addressed by the competent authority within a period of 21 working days.
Citizens can provide their feedback on the quality of resolution of a grievance through "Satisfied" / "Dissatisfied" option. If they are Dissatisfied with the grievance resolution, same can be escalated to the higher authority.
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Aaple Sarkar Date:Oct 9, 2017
You can file online grievance on Aaple Sarkar portal by selecting district level with Pimpri-Chinchwad Municipal Corporation.
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Aaple Sarkar Date:Oct 9, 2017
Out of the 95,900 complaints received so far through the Ministry through our Government Portal, 90% have been resolved.
Page updated on: 21/11/2024